Benton & Nelson DDS

Frequently Asked Questions (FAQs): General

How can we help you?

You can find answers to some common questions below. Feel free to call us at (336) 760-1277 if you have a question that isn't listed here!


Yes, we will see emergency patients who are new to our office. 

We understand how uncomfortable and life-altering dental pain can be. Drs. Benton and Nelson are committed to helping all patients in the Winston-Salem and Piedmont Triad area. We will see all emergencies, even if you are not patients of record at our office. 

Visit our page on emergency dental treatment to learn more.

Yes, most dental issues don’t become painful until they’re severe. 

Cavities don’t hurt until they are large. 

Cavities don't hurt until they reach the deepest part of your tooth (the nerve). However, once they reach the nerve, you might need a root canal instead of a simple filling, which could have been done when the cavity was smaller.

Gum disease doesn’t hurt, either. 

Gum disease typically involves painless destruction of gum and supporting gum structures. Gum disease usually doesn’t hurt until it becomes so severe that your teeth are loose. 

Please visit our page on gum disease to learn more! 


There are many reasons to request laughing gas at your next visit:

An excellent option to reduce nervousness

Laughing gas could be a great option for you if you are nervous about dental care.

A way to reduce a severe gag reflex 

Nitrous oxide can also help reduce severe gag reflex, and is a great option for patients who have difficulties taking dental x-rays. 

Wears off by the time you leave the office

Unlike moderate sedation, the effects of nitrous oxide wear off within minutes, and you are free to go about your day normally afterward.

Won’t affect your memory

You will still have a memory of the procedure, but nitrous oxide will make your overall experience more pleasant.

Please visit our page on sedation dentistry to learn more!


Brushing can remove most of the plaque in your mouth, but the plaque in between your teeth can only be removed with flossing. Removing this in-between plaque is essential to prevent cavities and promote gum health.  

Yes, we recommend fluoride for most patients.

There are many ways to protect the teeth with fluoride, including in-office fluoride varnish treatment, toothpaste, and fluoridated mouth rinses. Drs. Benton and Nelson will assess your fluoride exposure and risk of cavities and recommend a customized prevention plan for you. 

Yes, our office specializes in treating nervous patients.

Dr. Nelson understands how stressful dental care can be, and he prioritizes a comfortable, painless experience. Like many people, Dr. Nelson has a lot of unpleasant memories of dental work as a child.   From the age of 4 to 18, he had just about every dental treatment procedure from fillings to crowns to extractions. 

Sedation dentistry is one of Dr. Nelson’s passions and one of the main reasons he became a dentist.

Because of his personal experience, Dr. Nelson is committed to prioritizing patient comfort.  Dr. Nelson is extremely motivated to provide dental care with a high level of compassion to patients with dental anxiety like himself. Dr. Nelson loves promoting oral health, relieving patient’s dental pain, and restoring healthy, beautiful smiles. 

We are a great office for patients who are nervous about their upcoming appointment.

As one of the only general dentists in the Winston-Salem and Piedmont Triad area with a moderate sedation dentistry license, Dr. Nelson is able to guarantee stress-free care to even the most nervous patients. 

Yes, we love children!

Our office focuses on family dentistry in Winston Salem, meaning we are passionate about providing care to your entire family. When it comes to building lifelong positive oral health habits, children's dentistry is a great way to start.

We make children's dental visits fun.

During the dental appointment, we will do our best to make your child’s visit as enjoyable as possible. From calling our instruments “Mr. Thirsty” to prizes at the end of the appointment, we focus on making the dentist fun for the whole family!

When it comes to patient comfort, we do everything possible.

Our office employs multiple techniques to help keep you at ease while in the dental chair. We will discuss all of our options with you thoroughly, so you can choose the best treatment for you. 

Most effective, pain-free, and up-to-date numbing techniques. 

During any treatment, Drs. Nelson and Benton pride themselves on using state-of-the-art techniques to deliver painless numbing. We utilize the latest and most effective techniques for anesthesia. 

  • Calming nitrous oxide (laughing gas). For patients with anxiety, nitrous oxide, or “laughing gas,” will help eliminate nervousness and promote a more calm, tranquil state of mind. 
  • Stress-free sedation dentistry. Dr. Nelson is one of the only general dentists in the Winston-Salem and Piedmont Triad area who is trained and licensed in all forms of sedation dentistry. Patients are always given the option to choose dental sedation during their procedures to guarantee a stress-free experience. In fact, most patients say that going to the dentist was never easier and that they have no memory of the procedure at all!

Sedation dentistry is a stress-free experience for the nervous patient.

Patients who are nervous or anxious about their dental visit are encouraged to consider sedation dentistry.

If you elect to have moderate sedation dentistry for your dental procedure, you are guaranteed to have a stress-free experience with no memory of the procedure. In fact, most patients say that going to the dentist was never easier!

Other benefits of sedation dentistry:

  • Comfortable
  • Pain-free
  • Elimination of all dental anxiety
  • No memory of the procedure
  • Elimination gag reflex
  • Very safe and effective
  • Enables all treatment to be completed in one visit

Please visit our page on sedation dentistry to learn more!

We will work with your dental insurance company 

Most dental insurances will cover sedation dentistry.  Our office will work your insurance company to estimate what your dental insurance will cover towards your fee.  At this time, our office is not accepting new patients for dental sedation with Medicaid.

Dental Sedation Fees 

The sedation dental fee ranges depending on the amount of time required to complete your dental treatment.  Interest-free six month payment plans are available.  

  • Simple Dental Sedation Case (15 minutes of dental sedation or less): $368
  • Moderate Dental Sedation Case (1 hour of dental sedation): $421
  • Complex Dental Sedation Case (2 hours of dental sedation or more): $474


We accept and file all dental insurance policies.

Our office provides excellent care at an affordable price. We accept and file all dental insurance policies and will fight on your behalf so that you receive the maximum benefit.

Financial plans are available. 

We offer financing plans that allow you to fit your needs into your budget.

Discounts for patients without dental insurance (cash pay).

We also offer discounts to patients without dental insurance or for those who prefer to pay in cash. 

We accept all forms of payment.

We accept cash, credit card, check, and insurance as forms of payment. 

Dental sealants are beneficial at all ages.

Studies show that dental sealants can protect all back teeth from cavities, regardless of the patient’s age. 

Children are covered by dental insurance. 

In almost all cases, children can have their sealants covered by dental insurance. 

For adults, a sealant is cheaper than a filling!

Unfortunately, dental insurances usually do not cover dental sealants in patients over the age of 18. However, we encourage all patients to consider dental sealants as they are less expensive than needing a filling on the tooth later because it wasn’t protected. 

Fluoride is beneficial at all ages

Studies show that fluoride is effective at preventing dental decay at all ages. Whether a patient is 5 years old or 90 years old, fluoride could be beneficial to help keep their mouth healthy and cavity-free!

  • Children are covered by dental insurance. In almost all cases, children’s in-office fluoride varnish treatments are covered by insurance.  
  • For adults, fluoride is cheaper than a filling! Unfortunately, dental insurances usually do not cover fluoride applications in patients over the age of 18. However, we encourage all patients to consider fluoride as it is less expensive than needing a filling later on because the teeth weren’t optimally protected.

If you have loose dentures, you are not alone. It is a very common issue that affects millions of Americans. After evaluation by Drs. Benton and Nelson, you will be presented with treatment options that may include a denture reline, new dentures, or dentures supported by implants.

Adjustments and reline procedures: 

Loose dentures can often be addressed by adjusting them, or with a special procedure called a denture reline. 

Consider upgrading to an implant retained denture:

 Dr. Nelson has extensive training and experience with dental implants to help retain dentures. An implant retained denture will solve your issues and stay in place while you chew, talk, and smile!

Please visit our page on loose dentures to learn more!

What do crowns do for you as a patient? 

Crowns are predictable and reliable.

If Dr. Benton or Dr. Nelson recommend a crown for one of your teeth, that treatment option is the most predictable and longest-lasting choice for that tooth.

They are made from the strongest materials

Dental Crowns cover the entire chewing surface of the tooth with a very strong material that is highly resistant to fracture or chipping. This means you can enjoy your favorite foods without worry.

Our dental crowns are very esthetic. 

Dental crowns are also very esthetic and are indistinguishable from other natural teeth. They are also more resistant to staining which allows you to smile with confidence.

They feel just like your natural tooth. 

Dental crowns feel the same to your tongue and lips because they replicate the natural anatomy of your natural tooth.

Crowns are maintained just like your natural teeth. 

Brushing and flossing are performed in the same manner as with natural teeth.

Crown provide protection from future decay. 

The tooth is much more resistant to dental decay and cavities because the crown material cannot be decayed by bacteria.

Sugar and acids feed the cavity-causing bacteria, which ultimately leads to a cavity

Cavities are caused by too much sugar and acid. Sugar feeds the bacteria in your mouth which make an acid byproduct.   Acid can slowly dissolve your teeth and make them weaker, eventually creating holes in your teeth which are called cavities.  

We make sure you’re healthy at every dental cleaning visit. 

Drs. Benton and Nelson will always make sure your mouth is healthy at each cleaning visit. During the exam, the doctor will evaluate all of your tissues in your mouth as well as your neck and face to make sure they have no signs of oral cancer. 

We’re passionate about patient care, and provide oral cancer screenings at no cost. 

Oral cancer screenings are one of the most important things that your dentist and dental hygienist can do for you. We take great pride in providing this service at no additional cost during your routine cleaning and exam.  

There are multiple excellent toothbrush options depending on what you're looking for:

Manual toothbrushes

If you are using a manual toothbrush, then we recommend one with soft bristles with gentle circular motions.

Electric toothbrushes

Electric toothbrushes have been scientifically proven to be more effective than manual brushes, as they remove more plaque and debris. Currently, Sonicare and Oral B brands are the best. We are happy to recommend an electric toothbrush at your next cleaning visit!

Are you looking to replace a missing tooth in Winston Salem?  Or maybe to help make your dentures fit more securely? There are many reasons why dental implants might be the best treatment option for you!

High success rate. 

Dental implants have a very high success rate of over 95%.

Permanent tooth replacement.

Dental implants are a permanent restoration for single to multiple teeth.

Won’t come out. 

Dental implants will not come out when eating or talking.

You can chew again.

You can chew anything with your dental implant that you can with natural teeth.

Maintain them just like your natural teeth. 

Dental implants require brushing and flossing, just like you would take care of your natural teeth. 

Very esthetic. 

The crown (the part that is visible in the mouth) is made of the same tooth-colored material that dentists use for crowns or veneers and will match your natural teeth.

Can’t get cavities. 

Dental implants are made of high-quality materials that cannot get dental decay.

Protect adjacent tooth structures. 

Dental implants prevent the recession of natural bone and gum tissue.

Don’t need to treat adjacent teeth. 

Unlike dental bridges, dental implants don’t require modifications or treatment to your adjacent teeth.

Your child should visit the dentist within 6 months of their first tooth coming in

The American Academy of Pediatric Dentistry recommends a year one dental visit or bringing your child to the office within 6 months of their first tooth erupting. 

The first visits are all about promoting oral health and checking development

Before age 3, your child probably will not be able to cooperate for a dental cleaning. However, it is still very important to take them to the dentist.

We will focus on discussing ways to promote oral health and prevent decay, such as with a healthy diet and good oral hygiene. We will also examine your child’s teeth to make sure there are no cavities and everything is developing normally. 

There are many reasons why you may consider dental veneers.

Dissatisfied with the color of your teeth:

Dental veneers can improve the color or staining of front teeth, especially in patients who have tried dental bleaching (whitening) and are not satisfied with the results.

Dental wear or grinding: 

Over the years, grinding of teeth can slowly reduce the height of a patient’s front teeth. Porcelain veneers can increase the height of a patient’s front teeth to the original form and function before the teeth were worn down.

Chipped, broken, or traumatized front teeth:

Previous trauma to teeth can often create an unaesthetic appearance. Teeth can turn grey or dark years after the trauma. Often, the old crowns or fillings that were placed at the time of the trauma no longer match the adjacent teeth. Dental veneers can be used to create a beautiful, natural smile for all front teeth.

Small tooth size: 

Many patients are born with smaller than average teeth. Often, this occurs on the top teeth called lateral incisors. Dental veneers can correct and size discrepancies and give you the smile you have always wanted.

Spaces between teeth:

Spacing can also be corrected with orthodontics or braces but it is often preferable and quicker to close the spaces with porcelain veneers.

Please visit our page on dental veneers to learn more!

Call us at (336) 760-1277 to schedule your next appointment.
If you have difficulty using our website, please email us or call us at (336) 760-1277
View the ADA Accessibility Statement