Benton & Nelson DDS

Frequently Asked Questions (FAQs): General

How can we help you?

You can find answers to some common questions below. Feel free to call us at (336) 760-1277 if you have a question that isn't listed here!


Yes, most dental issues don’t become painful until they’re severe. 

Cavities don’t hurt until they are large. 

Cavities don't hurt until they reach the deepest part of your tooth (the nerve). However, once they reach the nerve, you might need a root canal instead of a simple filling, which could have been done when the cavity was smaller.

Gum disease doesn’t hurt, either. 

Gum disease typically involves painless destruction of gum and supporting gum structures. Gum disease usually doesn’t hurt until it becomes so severe that your teeth are loose. 

Please visit our page on gum disease to learn more! 



Brushing can remove most of the plaque in your mouth, but the plaque in between your teeth can only be removed with flossing. Removing this in-between plaque is essential to prevent cavities and promote gum health.  

Yes, we recommend fluoride for most patients.

There are many ways to protect the teeth with fluoride, including in-office fluoride varnish treatment, toothpaste, and fluoridated mouth rinses. Drs. Benton and Nelson will assess your fluoride exposure and risk of cavities and recommend a customized prevention plan for you. 

When it comes to patient comfort, we do everything possible.

Our office employs multiple techniques to help keep you at ease while in the dental chair. We will discuss all of our options with you thoroughly, so you can choose the best treatment for you. 

Most effective, pain-free, and up-to-date numbing techniques. 

During any treatment, Drs. Nelson and Benton pride themselves on using state-of-the-art techniques to deliver painless numbing. We utilize the latest and most effective techniques for anesthesia. 

  • Calming nitrous oxide (laughing gas). For patients with anxiety, nitrous oxide, or “laughing gas,” will help eliminate nervousness and promote a more calm, tranquil state of mind. 
  • Stress-free sedation dentistry. Dr. Nelson is one of the only general dentists in the Winston-Salem and Piedmont Triad area who is trained and licensed in all forms of sedation dentistry. Patients are always given the option to choose dental sedation during their procedures to guarantee a stress-free experience. In fact, most patients say that going to the dentist was never easier and that they have no memory of the procedure at all!

We accept and file all dental insurance policies.

Our office provides excellent care at an affordable price. We accept and file all dental insurance policies and will fight on your behalf so that you receive the maximum benefit.

Financial plans are available. 

We offer financing plans that allow you to fit your needs into your budget.

Discounts for patients without dental insurance (cash pay).

We also offer discounts to patients without dental insurance or for those who prefer to pay in cash. 

We accept all forms of payment.

We accept cash, credit card, check, and insurance as forms of payment. 

Dental sealants are beneficial at all ages.

Studies show that dental sealants can protect all back teeth from cavities, regardless of the patient’s age. 

Children are covered by dental insurance. 

In almost all cases, children can have their sealants covered by dental insurance. 

For adults, a sealant is cheaper than a filling!

Unfortunately, dental insurances usually do not cover dental sealants in patients over the age of 18. However, we encourage all patients to consider dental sealants as they are less expensive than needing a filling on the tooth later because it wasn’t protected. 

Fluoride is beneficial at all ages

Studies show that fluoride is effective at preventing dental decay at all ages. Whether a patient is 5 years old or 90 years old, fluoride could be beneficial to help keep their mouth healthy and cavity-free!

  • Children are covered by dental insurance. In almost all cases, children’s in-office fluoride varnish treatments are covered by insurance.  
  • For adults, fluoride is cheaper than a filling! Unfortunately, dental insurances usually do not cover fluoride applications in patients over the age of 18. However, we encourage all patients to consider fluoride as it is less expensive than needing a filling later on because the teeth weren’t optimally protected.

Sugar and acids feed the cavity-causing bacteria, which ultimately leads to a cavity

Cavities are caused by too much sugar and acid. Sugar feeds the bacteria in your mouth which make an acid byproduct.   Acid can slowly dissolve your teeth and make them weaker, eventually creating holes in your teeth which are called cavities.  

We make sure you’re healthy at every dental cleaning visit. 

Drs. Benton and Nelson will always make sure your mouth is healthy at each cleaning visit. During the exam, the doctor will evaluate all of your tissues in your mouth as well as your neck and face to make sure they have no signs of oral cancer. 

We’re passionate about patient care, and provide oral cancer screenings at no cost. 

Oral cancer screenings are one of the most important things that your dentist and dental hygienist can do for you. We take great pride in providing this service at no additional cost during your routine cleaning and exam.  

There are multiple excellent toothbrush options depending on what you're looking for:

Manual toothbrushes

If you are using a manual toothbrush, then we recommend one with soft bristles with gentle circular motions.

Electric toothbrushes

Electric toothbrushes have been scientifically proven to be more effective than manual brushes, as they remove more plaque and debris. Currently, Sonicare and Oral B brands are the best. We are happy to recommend an electric toothbrush at your next cleaning visit!

Our dentist's office in Winston-Salem, NC, is at 3066 Trenwest Drive, between Bethesda and Hawthorne Roads. We are across the street from Bailey & Thomas P.A. and next door to Zoe's Family Restaurant.

Near our location, you'll discover fabulous dining, spas, and plenty of opportunities for shopping. We're near Arigato Japanese Steak & Seafood House and the family-friendly Goody's Grill. In addition, you'll find Medical Park Hospital right around the corner.

If you're coming to see our Winston-Salem, NC dentist from nearby Clemmons or Lewisville, NC, we recommend taking US 421 South to 67 East. From there, make a left on Hawthorn and another left onto Trenwest Drive. You'll find us on the right.

Our dentists offer comprehensive dental services for patients of all ages and often care for entire families. Besides general dentistry, we are the go-to practice for many advanced services, including but not limited to:

  • Cosmetic dentistry
  • Sedation dentistry
  • Tooth replacement
  • Sleep apnea therapy
  • Bone grafting

Contact Your Dentist in 27103 Today

Are you looking to establish dentistry in the area? Has it been a while since your last checkup and teeth cleaning? We are happy to accept new patients and families into our Winston-Salem, NC, dental practice. Reach out to a friendly team member to get started.

Call us at (336) 760-1277 to schedule your next appointment.
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